Here at the Bob DiGiacomo, we are committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.
Bob DiGiacomo takes its responsibilities to protecting your data very seriously and we do advise you get to know our practices – If there’s anything in this policy you don’t understand or if you want to ask any questions, please feel free to contact us using the details below.
The EU General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) is a new EU regulation aimed at helping to strengthen data protection for EU citizens and residents both within the EU and the wider world and will be effective from 25th May 2018.
This new legislation will replace current data privacy law, giving more rights to you as an individual and more obligations to organizations holding your personal data. It replaces the existing Data Protection Directive (1995).
Who are we?
Bob DiGiacomo is a musician from New York. Bob DiGiacomo is the “data controller” (contact details below). This means it decides how your personal data is processed and for what purposes.
In general, you can visit our website without telling us who you are and without revealing any information about yourself.
If, however, you use our mailing list, blog comments or products, you will be asked to provide certain information such as your contact details and this data will be stored.
How do we use your Data?
We use your personal data for the following purposes:
To respond to your inquiries, requests and comments
To provide technical support for our online products
To inform you of news, events, sales and courses
To send you newsletters and information about products, services, promotions and administrative messages relating to our business
If you use our online services to purchase or send gifts, we use the contact information (e.g. email addresses) that you provide us with to send links or the gift to your requested recipients and provide other communications relating to those sorts of transactions
To maintain our own tax accounts and records
To improve the usability of the Bob DiGiacomo Website
To contact individuals via surveys to conduct research about current services or of potential new services that may be offered.
To prevent fraud or potentially illegal activities (including copyright infringement) on our online services
What are cookies?
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are small text files that are placed on your computer by websites that you visit, for example, they ensure items are placed into your Shopping Basket and orders are processed correctly or they might record how long you spend on each page or what links you click.
If you wish, you can usually adjust your browser so that your computer does not accept cookies. Please remember cookies do not contain confidential information such as your home address, telephone number or credit card details. We do not exchange cookies with any third party websites or external data suppliers.
Visitors to our Website
When someone visits Bob DiGiacomo we use a third-party service, Google Analytics.
They gather anonymous standard internet log information and details of visitor behavior patterns, for example, data of how people are using our site and then provide us with the visitor statistics, details of page views etc.
Adding a Blog Comment
Should you choose to add a comment to any posts or online courses that we have published on the Bob DiGiacomo blog, the name and email address you enter and your comment will be saved to our website’s database, along with your computer’s IP address and the time and date that you submitted the comment.
This information is only used to identify you as a contributor to the comment section and is not passed on to any of the third party data processors. Only your name will be shown on the public-facing website although if the supplied email address is linked to a Gravatar account, your Gravatar photo will also be displayed.
Your comment and its associated personal data will remain on this site until we see fit to either:
Remove the comment or
Remove the blog post.
Should you wish to have the comment and its associated personal data deleted, please email me using the email address that you commented with.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
When you sign up for an email newsletter, we use a third party provider, Mailchimp.com to deliver from time to time some updates. Mailchimp gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our emails.
Your email address, name and any other information you provide us with are held in strict confidence. Your information is only kept so that Bob DiGiacomo, whose email list you subscribed to, can email you. We do not sell or share your information with anyone else.
Don’t forget, if you have previously subscribed to our mailing list and want to unsubscribe, you can click the unsubscribe link at the bottom of every email or email me at bobdigiac(at)gmail.com or hello(at)bobdigiacomo.com at any time.
This website is built on (WordPress) a website content management system (CMS). This service may collect anonymous information about users’ activity on the wedbsite, for example, the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.
WordPress requires visitors that want to post a comment, to enter a name and email address. If you submit a comment to a blog post published on this website or if you submit a contact form, some personal information will be stored in this website’s database.
These are currently the only occasions where personal data will be stored on this website. For more information about how WordPress processes data, please see Automattic’s privacy notice.
Security & Hosting
At the Bob DiGiacomo website, we endeavor to take security seriously and have taken extra steps to protect your personal information.
The domain and hosting for Bob DiGiacomo website are provided by GoDaddy Hosting within a secure USA data center. Some of the data center’s more notable security features is 24/7 security monitoring and DDoS protection, among others, like SSL.
Bob DiGiacomo website has implemented administrative, technical, and physical measures designed to protect your personal information from accidental loss and from unauthorized access, disclosure, use, alteration, or destruction. These measures include computer safeguards and secured files and buildings, Internet firewalls, intrusion detection, anti-virus protection, network monitoring, and, where appropriate and required by applicable law, Transport Layer Security (“TLS”) or similarly encrypted browsers. However, no electronic data transmission or storage of information can be guaranteed to be 100% private and secure, and you understand that Bob DiGiacomo website does not ensure or warrant the privacy or security of any information we collect from or about you, and that you use the Bob DiGiacomo website and provide us with information at your own risk. If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Please also be careful to avoid “phishing” scams, where someone may send you an email that looks like it is from Bob DiGiacomo website asking for your personal information. Bob DiGiacomo website will never request your personal information through e-mail. If you have any questions about the security of your personal information, you can contact us at set forth below.
Ordering using Paypal
The Bob DiGiacomo website uses Paypal as a secure payment processor. When you ‘Place your Order’ you are taken to a secure payment page hosted by PayPal. PayPal uses Transport Layer Security (TLS) protocol to encrypt these communications.
For security reasons, we strongly recommend that you do not send credit card numbers by standard email but use the secure facility provided via this website. We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.
Our third-party services (data processors)
We do not sell your information to any third-party providers.
However, we do use third-party services to deliver our products and operate our business.
In general, the third-party providers will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Each provider has information on their GDPR.
Easy Digital Downloads
People who email us
We use Gmail for our primary email. You should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
People who make a complaint to us
When we receive a complaint from a person we make up a file containing the details of the complaint.
This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide.
What information is an individual entitled to under the GDPR? – Your rights and Personal Data
Under the GDPR, individuals will have the right to obtain:
The right to request a copy of your personal data which the Bob DiGiacomo website holds about you
The right to request that the Bob DiGiacomo website corrects any personal data if it is found to be inaccurate or out of date
The right to request your personal data is erased where it is no longer necessary for the Bob DiGiacomo website to retain such data
The right to withdraw your consent to the processing at any time
The right to request that the data controller (Bob DiGiacomo website) provides the data subject (you) with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability). (This only applies where the processing is based on consent or is necessary for the performance of a contract with the data subject and in either case, the data controller processes the data by automated means)
The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on the further processing
The data controller of this website is Bob DiGiacomo, musician, New York based, USA.
To exercise all relevant rights, queries or complaints please in the first instance contact: bobdigiac(at)gmail.com or hello(at)bobdigiacomo.com
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
For Additional Information
If you have any questions regarding our Legal Notices, please contact bobdigiac(at)gmail.com or hello(at)bobdigiacomo.com
IF YOU DO NOT AGREE TO ALL OF OUR LEGAL NOTICES, YOU MUST NOT USE OUR WEBSITE OR OUR SERVICES. BY USING OUR WEBSITE AND OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND OUR LEGAL NOTICES AND YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Bob DiGiacomo website may update this policy and you should check this page from time to time to ensure that you are happy with any changes.
Bob DiGiacomo website: Last Updated – May 25th 2018